Roundtables

Novak Birks facilitates executive roundtables specifically designed to address the concerns of small business owners. Over time, roundtable discussions help to ground entrepreneurs in the core competencies needed to avoid common pitfalls and to hone their arsenal of techniques, strategies, and skills for competitive advantage. Work ON your business as well as IN it.

Discussion of real-world issues brought to the table by fellow business leaders better equip participants to identify the key marketing and management resources that lead to meeting customers' needs and organizational objectives. Participants explore dramatically effective and logical actions to take to improve their business.

Roundtable Skills

• Identify and attract the ideal clients for your business
• Identify, capture, and use key performance indicators
• Use strategic alliances to increase revenues
• Set goals that talk to your needs and the business' needs
• Set employee standards for consistent service to customers
• Develop a strategic action plan to meet the goals
• Make your business one that customers recommend
• Encourage your employees to help you meet your goals
• Manage with timely, useable monthly financial statements
• Capitalize existing and new customer hotspots
• Develop an organization that operates profitably without your constant control and supervision
• Develop employee incentives that strengthen service to the clients and strong company profitability