Competency Standards

Excellence Model

At Novak Birks our model of excellence focuses on the core competencies that create success for our people and for Novak Birks. Excellence is standard for our performance evaluation, career advancement, education, and hiring practices. This excellence model permits us to focus our investment in our people, our most valuable resource.

Shared Competencies

We try to hire some of the most talented people in the Kansas City area. Our recruiting criteria centers on the "shared" competencies in our excellence model. Novak Birks continued success is based on the capacity to repeatedly deliver seamless service to our clients. Core completencies such as dedication to excellent service, knowledge of market factors and forces, and proven management skills are critical to the career progress of our partners and staff.